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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Liberta Dalipi

June 15, 2025

5  out of  5
rating by Liberta Dalipi
"I could not recommend Jimmy more! He has been a great help in the processes of getting my home insurance. Jimmy went above and beyond to ensure I found the best policy to fit my needs and had outstanding communication with my bank. Jimmy was always punctual and quick to return my calls, which made the process much easier. Jimmy lives up to professional standards and is truly dedicated in his work. Thank you Jimmy!"
We responded:
"Thanks so much for your kind words, Liberta. I am very pleased to hear that Jimmy was able to provide the high level of customer service that we strive to provide to all of our customers. We look forward to assisting you again. "
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Mara Rodrigues

June 12, 2025

5  out of  5
rating by Mara Rodrigues
"Excellent and friendly services, every time I need they are available and give me a fast response."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ruchin Kansal

June 12, 2025

5  out of  5
rating by Ruchin Kansal
"I have been working with Jared for my insurance needs. I am happy to be dealing with such a consummate professional - a rarity these days. Thank you for excellent service and advice, Jared!"
We responded:
"Thank you so much for taking the time to share your positive experience in working with Jared. I'm glad to hear that you appreciate his approach and professionalism as much as we do here in the office. If you ever have additional needs, please do not hesitate to contact us. "
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william gregory

June 12, 2025

5  out of  5
rating by william gregory
"Jared knowledgable and responsive to my request."
We responded:
"We’re thankful for your feedback! I am so happy to hear that Jared was able to provide you with the assistance you needed. If there is anything else we can do to help, please let us know!"
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Virginia M

May 29, 2025

5  out of  5
rating by Virginia M
"Jimmy Cyr is a very knowledgeable and helpful agent; very patient for lots of questions from a first time renter!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience working with Jimmy. We are always happy to answer any questions you have to ensure you are comfortable with your coverage. "
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patrick zamaria

May 19, 2025

5  out of  5
rating by patrick zamaria
"Professional and prompt with the best pricing!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jaime Zmijewski

April 24, 2025

5  out of  5
rating by Jaime Zmijewski
"Ibrahima was wonderful to work with. He fully explained all coverage choices and listened to what I needed before he added his expertise. I highly recommend him and this agency, as you have actual agents to talk to and are not passed along to a call center."
We responded:
"Thank you, Jaime, for sharing your experience with Ibrahima. It's great to hear that he was able to explain the coverage options clearly and listen to your needs. We appreciate your recommendation and are glad you value having direct access to our agents. Your feedback is invaluable to us."
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Samuella Marlow

April 10, 2025

5  out of  5
rating by Samuella Marlow
"State Farm agent Ibrahima service delivery was excellent and very knowledgeable. His manner was very polite and respectful. Please note this quality is rare and found to be quite refreshing for those of an aging population. Ibrahim explanation regarding the policy coverage was thorough and explained with patience and was non pressure. This type of service and respect tends to encourage and promote recommendation and referrals to family and friends."
We responded:
"Thank you for sharing your experience with Ibrahima! We appreciate your kind words about his thorough and patient explanations. Your feedback means a lot to us, and we appreciate your support."
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Christina Moore

March 27, 2025

5  out of  5
rating by Christina Moore
"I had a wonderful experience with the Newtown office! I was treated with kindness, patience, and given thorough information from start to finish. I highly recommend!"
We responded:
"Thank you for the wonderful 5 star review, Christina! It is always our pleasure to be able to assist you with any of your insurance questions or needs and to provide you with the customer care that you deserve! We are honored to have earned your trust and kind words recommending our services to others. It makes our day to know we have met your expectations!"
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Amy Kason

March 21, 2025

5  out of  5
rating by Amy Kason
"No one has ever impressed me of customer service like Jimmy Cyr. We took our time and got me settled on every one of my insurance needs all with a phone call from the comfort of my home. He is both AWESOME and AMAZING! This is coming from someone with years of retail service. Thank you Jimmy from the bottom of my heart."
We responded:
"Jimmy strives to go the extra mile to provide you with the customer care that you deserve. Thank you for the wonderful review sharing your experience, Amy! It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
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Punam Patel

March 21, 2025

5  out of  5
rating by Punam Patel
"Very helpful location. Quick responses and patient."
We responded:
"Thank you for the wonderful feedback, Punam! It is always our pleasure to be able to assist you with any of your insurance questions or needs and to provide you with the customer care that you deserve!"
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Nana Ba

February 25, 2025

5  out of  5
rating by Nana Ba
"So far am really happy to work with Eric Hellriegel( Jered) State Farm. I personally and recommend them to you because they are very affordable, don’t let anyone deceive you that, they are not Pls they are very cheap and affordable agency ✅✅✅✅🫡🫡🫡"
We responded:
"Thank you for taking the time to share your experience and for recommending our services to others! Your kind words make our day! We strive to always provide you with the insurance you need at a value you deserve and great customer care! Thank you for taking the time to share your wonderful feedback! We are honored to have earned your kind words and trust!"
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Iwona Poplawska

February 17, 2025

5  out of  5
rating by Iwona Poplawska
"Great, kind and professional support . I highly recommend Eric’s service."
We responded:
"Thank you, Iwona, for your kind words and recommendation. It's wonderful to hear that you found the support to be great, kind, and professional. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Dee Lidstone

February 17, 2025

5  out of  5
rating by Dee Lidstone
"Everything was great. Ibrahima was thorough, easy to understand and followed up with me as needed. Getting everything emailed to me was also very helpful so it was all in writing and I could go over it with my husband. Thank you!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Ibrahima was thorough and easy to understand, and that the follow-up and emailed information were helpful for you. We appreciate your feedback and are glad we could assist you effectively."
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pookie m

January 23, 2025

5  out of  5
rating by pookie m
"Great service and always get to talk to someone"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that you appreciate our service and the ability to always speak with someone. Your satisfaction is our top priority, and your kind words motivate us to continue providing excellent service. If you ever have any questions or need assistance, feel free to reach out."
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Larissa Soares

January 14, 2025

5  out of  5
rating by Larissa Soares
"Excellent customer service! I had the pleasure to speak to Ibrahima who is extremely helpful. I was looking to switch my auto insurance, and I’m so glad I did. He walked me through step by step always making sure I understood everything on the policy. I couldn’t have asked for a more pleasant experience."
We responded:
"Thank you, Larissa! We're delighted to hear about your positive experience with Ibrahima. It's wonderful to know he made the process of switching your auto insurance smooth and understandable. Your satisfaction is our priority!"
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rad boi

January 8, 2025

5  out of  5
rating by rad boi
"Always easy to get information and manage anything with my account with these guys. Been smooth sailing and beats competitors pricing"
We responded:
"Thank you for sharing your positive experience with us. It's wonderful to hear that managing your account has been smooth and that our pricing meets your expectations. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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ASB Melina

January 7, 2025

5  out of  5
rating by ASB Melina
"I spoke with Ibrahima Faye and Eric Hellriegel about auto and life insurance and they are awesome guys to deal with. It was a fun and positive experience and I really enjoyed talking to them. They are EXTREMELY helpful and it was really easy to switch over insurance with them. At the end of the conversation I felt like we were friends chatting and didn't want to get off the phone! Thanks guys!"
We responded:
"Thank you, Melina! We're so glad to hear that you had a fun and positive experience with me and Ibrahima. It's wonderful that you felt like friends by the end of the call. We appreciate your kind words and look forward to assisting you with any future insurance needs!"
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James O'Brien

December 18, 2024

5  out of  5
rating by James O'Brien
"Ibrahima Faye, Account Manager at the Eric Hellriegel agency in Newtown Ct, was extremely helpful. He was very professional and courteous. Eric Hellriegel was very supportive with additional information. Jim O'Brien"
We responded:
"Thank you, James, for sharing your experience! It's wonderful to hear that Ibrahima provided such helpful and professional service. We're glad Eric could support you with the information you needed. Your feedback is greatly appreciated and motivates us to continue delivering excellent service!"
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Brian Pekrul

November 21, 2024

5  out of  5
rating by Brian Pekrul
"Great company.State Farm goes the extra mile."
We responded:
"Thank you for the fantastic review, Brian! It's wonderful to hear that you feel State Farm goes the extra mile. Your satisfaction is our top priority, and we're delighted to know we're meeting your expectations!"
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Terri Groff

November 20, 2024

5  out of  5
rating by Terri Groff
"I received a pleasant surprise in the mail. A large 8x10 calender from my State Farm insurance company,from Eric Hellriegel. I LOVE IT!!! Perfect for my family. Horse from the Groff Family stable,bird house in the snow at the Hotel Groff Family, yummy family recipes,a steam train labeled the Groff family express, fly fishing tackle box, a tractor at dawn on the farm, a canoe from the camp, a map and compass for trails, beautiful birch trees, gourds,and the best photo of all: the Groff Canyon at elevation,14,590 ft ( a hiking trail up a mountain). So perfect for our family history. So I had to call the office and thank them. So thoughtful of them. Yup,that's why I stick with State Farm. Thank God I've never had an event but I feel secure knowing Eric and his wonderful office crew are on stand by for me. Happy New Year. Meanwhile I'm gone to hang up my calendar!"
We responded:
"Terri, your review brought a huge smile to our faces! We're delighted to hear that you love the calendar and that it resonates so well with your family's history. It's wonderful to know that our thoughtful gesture made such an impact. We're always here to provide you with a sense of security and support. Enjoy hanging up your calendar and have a fantastic New Year!"
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Ben Washington

November 15, 2024

5  out of  5
rating by Ben Washington
"I absolutely love State Farm because of their agents. Anytime I have a question about anything they are always so quick to respond with a helpful response."
We responded:
"Thank you so much for your kind words, Ben! It's fantastic to hear that you appreciate the quick and helpful responses. We're always here to assist with any questions you have!"
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Ron Crisp

November 5, 2024

5  out of  5
rating by Ron Crisp
"Hello just wanted to say that the guys at the Newtown State Farm here in ct are just amazing they stand by what they say and are extremely helpful and easy to work with they get an A+++ great Team to work with check them out for car and home owners insurance"
We responded:
"Thank you so much for your kind words, Ron! We're delighted to hear that you found our team at Newtown State Farm to be extremely helpful and easy to work with. Your A+++ rating means a lot to us, and we're glad we could assist you with your car and homeowners insurance needs. We appreciate your recommendation!"
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Regina Bachman

October 25, 2024

5  out of  5
rating by Regina Bachman
"Our new car was insured with updated policy changes as requested within 24 hours. Much appreciated stellar customer service! It's been a pleasure to work with Jared at the Newtown Office. Regina & George Bachman"
We responded:
"Thank you so much for sharing your experience! We're delighted to hear that your new car was insured promptly and that you appreciated the stellar customer service. It's wonderful to know that working with Jared at the Newtown Office has been a pleasure for you. We look forward to continuing to meet your insurance needs!"
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Ritzact

October 23, 2024

5  out of  5
rating by Ritzact
"It is such a pleasure to speak to agents like Ibrahima Faye that is patient, efficient and knowledgeable. I sometimes get tongue tied and confused over the phone and he was able to understand and explain everything without a problem. Highly recommend him."
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that Ibrahima was able to assist you with patience and efficiency. We're delighted that he could make everything clear for you. Your recommendation means a lot to us!"